Documents

Delete your PersoLingua account

Updated 31 October 2026

In the app

Open PersoLingua and sign in to your account.
Open Settings → Privacy → Delete account.
Read the warning and type DELETE in the confirmation field.
Select Delete account, then Delete in the confirmation window.

Without the app

Open the email account you used to register with PersoLingua.
Email hello@persolingua.com from that address. Use “Delete my PersoLingua account” as the subject.
In your message, ask us to delete your PersoLingua account and its personal data.

What data is deleted

Your account data is deleted: email, name and sign-in method, personalization intake, progress and practice results, and pronunciation recordings. The time for deletion and the exception for receipts and tax records are set out below, as in the Privacy Policy.

Deletion time and what is kept

Active-account data is kept while you use the product. After account deletion, it is erased within 30 days. Receipts and tax records are retained for 10 years under Italian law.